What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Security

Using your credit card to make purchases via our payment gateway (First Data) is a secure way to pay for your goods. We have put a number of security steps in place to give you, the customer, total confidence when paying for services from us:

1. All sensitive information, including personal details as well as credit card information, is encrypted through the use of our secure server software (SSL). This means that information can only be exchanged between you and us, and that no third party can access this data. The padlock symbol on your browser shows which pages are covered by this security system.

2. All historical information regarding credit card, name, and address details is held on First Data's secure computer. We do not retain live records of credit card information on our web servers after the transaction has been completed (i.e. we will ask for your payment details each time you order from us unless you have set up an account with us and organised alternative payment methods).

Will my data be sent to a third party?

We will only pass on your personal data to a third party if they are involved in processing your order. This may include external partners, couriers, card payment processors and Banks. The data submitted will only be used for the purpose of executing your order and we do not sell, trade, or rent your personal information to advertisers or marketing firms.

Newsletter sign up & marketing preferences

If you have consented to sign up to our newsletter we will e-mail you from time-to-time with exciting offers and promotions. This will help you take advantage of savings we may have on a product you'd normally order or an item that may be of interest to you. If you do not wish to receive emails regarding promotions, just 'opt out' and you will only receive emails regarding orders that you have placed. Occasionally we may ask you to email us with your opinion on a particular subject, and may publish these comments, if you advise us that you do not wish to have your comment and name published, we will not do so.