Terms & Conditions

Introduction

We know you’re here to browse and buy clothes and accessories, but these are the Terms and conditions.

The Terms and Conditions outlined below apply to purchases items from the shop sections from the LaMode Studios website: www.lamodedesignsstudios.co.uk

By making a purchase from LaMode Studios you accept these terms and conditions. It is important to read these Terms and Conditions carefully before buying items from our shop section on our website.

The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes. If you do not agree to be bound by these terms and conditions you may not use or access this website.

LaMode Studios reserves the right to change these Terms and Conditions at any time and any such change will be effective once published on the website and consequently will apply to all new orders.

If you have any questions about any aspects of our website please email us at info@lamodestudios.co.uk

We will endeavour to make sure that all information on our website is accurate and correct at all times and will try to resolve all information errors on the website as soon as reasonably possible. If you believe that such an error has affected your purchase, please contact us by calling us or email us - although we must stress, this does not admit liability on LaMode Studios part.

Shopping from our shop section online is as much fun as buying in-store, but it is a totally different experience, the colours shown on our website will vary depending on a range of factors including your computer screen and display settings, sizes, and measurements are approximate only.

All goods are subject to availability which means we may not be able to supply your order until we have checked our stocks.

Delivery timings are estimates only.

LaMode Studios registered office address:

LaMode Studios
1.1 Discovery House
Gemini Crescent
Dundee, Scotland
DD2 1SW

Terms & Conditions

LaMode Studios is a small family run company offering bespoke garments for all your special occasions. As they are unique to you in both style and size they are non-refundable.

Once an order has been placed we purchase the fabric and begin production so, if you change your mind, any amendments to your design will incur an additional fee. This of course considers the time spent by the seamstress to edit a garment plus any new materials required.

If a mistake has been made on your order please contact us immediately. Please bear in mind if your measurements have changed or are due to change once your order has been placed then you will need to notify us & contact us 2-3 weeks before your delivery date with the correct measurements.

We can not be held responsible if the measurements you provided are incorrect.

As costs are borne to us immediately after an order has been placed, we do not offer a refund or cancellation service. Please be sure of your order before confirming.

Please take a moment to read the additional information below:

Payment: We require a deposit of 50% (dependent on any special finishes) of the total order value before production commences, with the balance paid in full before you receive your order. We would require full balance on or before collection.

Due to the uniqueness of the garments we cannot guarantee that the finish of items will be identical to others in a set (e.g. bridesmaids) or as seen on-line – we must stress that this is always something that we strive to achieve. Please bear in mind that each garment is handmade individually from design to finished product. In the event that you are unhappy with the fit or quality of your garment we will – upon receipt of the returned garment – repair/replace as we deem necessary. In the unlikely event of a manufacturing error the same conditions apply.

Please note that amendments to garments take 48-72 hours – not including return postage times.

If a customer provides their own material it is their responsibility to ensure there is enough fabric to allow for any manufacturing errors.

It is the customers responsibility to provide correct measurements. Your order will be made to these measurements and LaMode Studios will not be held liable for any weight loss/gain during production. In case of error on our part any alterations will take place free of charge. A ‘How to measure yourself’ guide is attached to assist you.

Any requests to cancel an order will only be accepted before production begins. The cost of materials will be deducted from the refund.

N.B. The manufacture of a garment can begin in as little as 24 hours once the order has been placed.

Finally, we want to enjoy the experience as much as you do. Please have fun creating your ideas for your garment. We will work with you to create your dream and in turn hope you will take any advice we offer with regards to which styles may suit your body shape, the most suitable fabrics etc.

We welcome as many bits of information as you can provide to facilitate your vision and welcome any feedback you may have.